Support

Need help with Acesa?

For now, support is simple. Send us a note and we’ll help as soon as we can.

Contact support

Email support@acesahealth.com for beta questions, technical issues, feedback, or help with your account.

Please allow up to 72 business hours for a reply. Acesa is built by one solo founder raising four tiny humans, so odds are she’s currently elbow-deep in dinner or losing a heroic battle with Mount Laundry when your note lands. She reads every single message (yes, even the 2am ones) and will get back to you as fast as humanly possible. Thanks in advance for your patience! And if 72 hours come and go? Feel free to send a gentle “hello again 👋” — she hasn’t forgotten you, life just moves at toddler speed around here.

General contact

For general questions, partnerships, or press inquiries later, email hello@acesahealth.com.

Medical concerns

Acesa is not a medical provider and cannot respond to medical emergencies. If you have an urgent health concern, contact a medical professional or emergency services.

Beta feedback

If something feels confusing, too much, not helpful, or surprisingly useful, please tell us. Early feedback helps shape Acesa into something families can actually use.